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DMA suspends Phruit from membership
Lead generation company Phruit has criticised the Direct Marketing Association, after the trade body suspended it as a member following an investigation into allegations of serious non-compliance by t...
Ofcom changes rules on silent calls
Ofcom will apply tougher rules to call centres from 1 February 2011 in an attempt to reduce the number of silent calls received by consumers.
Ofcom proposes 24-hour limit on silent calls to answerphones
Further proposals to limit the number of silent calls made to consumers by call centres' automated dialling systems, have been put forward by telecoms and media watchdog Ofcom.
Automated 'silent' telephone calls will carry up to £2m fine
LONDON - The Government has promised to significantly hike the maximum fine for companies that cause distress to consumers through so-called 'silent calls', generated by automated phone calls, from £5...
Profitable, cost-effective and trusted B2B marketing
Filmed at Marketing's 2009 B2B conference, this video features backstage interviews and presentations from the highest-rated speakers present. These include representatives of organisations such as IB...
Telemarketing boss campaigns for review of TPS fundraising calls
LONDON - The chief executive of a telephone fundraising company has called on the charity sector to ask the government to relax rules forbidding making fundraising calls to people registered with the ...
OFT acts on debt management cold calling complaints
LONDON - The Office of Fair Trading has warned six debt management businesses and four cold-calling companies to stop using unsolicited and misleading phone calls to advertise their services.
TPS registrations predicted to mount despite silent calls fall
LONDON - Telephone Preference Service registrations will grow over the next five years as consumers increasingly reject telemarketing, despite the relative success of Ofcom's regulations on silent cal...
Granby taps into the growth of outsourcing
LONDON - Granby Marketing Services is launching a standalone call centre to cater for growing client demand for outsourced customer services.
Anger after 118 118 service sends racist jokes
LONDON - A Muslim student texted the 118 118 joke service and was sent racist gags, including "What's the difference between ET and an Asian? ET got the message and went home".
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- New Business Director - Mobile Media Agency - £100K+, Propel
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