Olympic organisers must prepare for huge demand on mobile network, says eBay

EBay has warned Locog about being ready for the "unprecedented demand" that will be placed on mobile networks during the 2012 Games.

Mobile usage: Locog warned about demand on networks during the Games
Mobile usage: Locog warned about demand on networks during the Games

The online retailer is concerned a lack of preparation could result in online retailers missing out on the shopping boom that is expected as a result of the influx of visitors.

Angus McCarey, UK retail director for eBay, said: "London 2012 organisers must ensure plans are in place to cope with the unprecedented demand visitors to the Games will place on mobile networks.

"With so many consumers in London, brands will be trying to capitalise on the chance to engage with customers through mobile devices, using innovative and potentially data-heavy advertising and communications.

"It will be a huge missed opportunity for retailers if shoppers are held back from spending via their mobile devices, owing to frustrations with speed, reliability and, for international visitors, fear of high data roaming charges."

Mobile adspend has already seen a huge percentage increase as big-spending FMCG and retail brands invest in the platform as they seek to reach the growing number of consumers using mobiles for shopping.

Figures from the Internet Advertising Bureau (IAB) and PricewaterhouseCoopers (PwC) show UK adspend on mobile media – including search, display and video – surged 157% year on year to a total of £203.2m in 2011.

Fears of the mobile network being unable to cope with demand come as operator Everything Everywhere launches a campaign to lobby for 4G data services in the UK, which will lead to faster mobile data speeds.

The UK is trailing behind other countries in terms of 4G, as a result of Ofcom's approval being held back due to conflict between the major operators.

There are more than 60 commercial 4G networks in more than 30 countries today, according to the Everything Everywhere lobbying campaign.

Concerns expressed by eBay come after fellow online retailer Ocado warned the disruption caused by the Olympics to the road networks would "bugger up" its business.

Follow Matthew Chapman at @mattchapmanUK

Have your say...

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus
Media Week Jobs
Search for more media jobs

Latest

Ars Technica to launch in UK

Ars Technica to launch in UK

Ars Technica, the US technology news site owned by Condé Nast, is to launch in the UK next spring.

Share
Doctor Who online game gets kids coding

Doctor Who online game gets kids coding

The BBC has created an online 'Doctor Who' game called 'The Doctor and the Dalek' to encourage children to get into coding.

Share
Vice News to expand into seven countries

Vice News to expand into seven countries

Vice News, the digital news channel by Vice Media, is set to expand into seven further global markets over the next six months.

Share

Get news by email